FAQs
About the company
What does Clean TeQ Holdings Limited (Clean TeQ) do?
Clean TeQ Holdings Ltd is an Australian environmental and mining services group servicing the air purification, resource recovery and water purification markets.
How many people work at Clean TeQ?
Clean TeQ employs approximately 25 staff on a full time, part time or casual basis across a variety of functions.
Where does Clean TeQ operate its business?
Clean TeQ operates from Hammond Road, Dandenong, Victoria.
When and where will the next AGM be held?
See our 'Financial Calendar' for AGM details
Financial Information
What type of financial information does Clean TeQ report?
In addition to the financial information provided to investors in Clean TeQ Holdings Limited IPO Prospectus the financial information reported by Clean TeQ includes:
- Interim and full year profit results
- Market announcements
- AGM data
- Presentations
See our ‘Financial Reports’ section for further information.
See our ‘News’ section for recent company news.
Where can I find the latest financial information?
See our ‘Financial Reports’ section for results and ‘ASX Announcements’ for announcements that have been reported to the market.
When will the next financial results be released to the market?
For future results announcement dates please see our ‘Financial Calendar’.
Can I elect not to receive the annual reports?
You can nominate to NOT receive copies of the annual report by completing the relevant form, available from the share registry.
Can I choose to have annual reports sent to me electronically and not in hard copy?
You can nominate to have copies of the annual report emailed to you by completing the relevant form, available from the share registry, by phone, or online at www.computershare.com.au.
Tax related reporting
Clean TeQ and the share registry cannot provide tax advice. Investors wanting to know about the tax implications of trading shares are advised to speak to a tax accountant.
What records should I keep for tax purposes?
Investors should keep all records and paperwork relating to purchases, sales and payments made to them.
What should I do if my shareholder statements are stolen or lost?
Notify the registry immediately if you believe a holding or payment advice statement has been stolen. They can arrange for a replacement SRN.
For a broker sponsored holding please contact your stockbroker immediately. To determine if your shareholding is broker or issuer sponsored see “How do I know what type of shareholding I have?”
What was the issue price for Clean TeQ Holdings Limited shares in the IPO conducted on 10 October 2007?
The issue price for shares purchased through the Clean TeQ Holdings Limited IPO was $0.50.
What is the capital gains cost base for Clean TeQ?
To work out your cost base you should refer to your purchase and sale contract notes.
If you have misplaced this information your stockbroker may be able to help you.
How do I find information about the tax implications of my shareholding?
Clean TeQ and the share registry cannot provide tax advice. Investors wanting to know about the tax implications of trading shares are advised to speak to a tax accountant.
Alternatively, contact the Australian Tax Office (ATO) or visit their website at www.ato.gov.au.
Holding shares in Clean TeQ Holdings Limited
Where are Clean TeQ Holdings Limited ordinary shares listed?
Clean TeQ Holdings Limited is listed on the Australian Stock Exchange (ASX).
How do I buy and sell shares in Clean TeQ?
Clean TeQ ordinary shares can be bought and sold through a stockbroker. If you do not have a stockbroker the Australian Stock Exchange (ASX) has information about how to choose one.
How do I find the share price for Clean TeQ?
Information about the share price is available from our 'Share Price Information' page. Current prices quoted reflect trading taking place on the Australian Stock Exchange delayed by 20 minutes.
Prices are also listed on the Australian Stock Exchange website.
Shareholder services
Who is the share registry for Clean TeQ Holdings Limited?
Computershare Investor Services
Telephone: 1300 85 05 05
Fax: (03) 9473 2500
Website: www.computershare.com.au
Street Address: Yarra Falls, 452 Johnston Street, MELBOURNE VIC 3067
Postal Address: GPO Box 52, MELBOURNE VIC 8060
What is the balance of my holding?
Information about your holding balance can be found on your CHESS statement or issuer sponsored holding statement.
Investors can find out how many shares they currently hold through the share registry. You can access your holding details online through our Shareholder Centre or from the registry website.
You will need your Shareholder Reference Number (SRN) or Holder Identification Number (HIN), the company name (ie Clean TeQ Holdings Limited) or ASX code (CLQ), and postcode in which the shares are registered.
How do I know what type of shareholding I have?
There are two types of shareholdings, issuer sponsored and broker sponsored (also called 'CHESS sponsored').
Issuer sponsored holdings are identified by the letter 'I' at the start of your Shareholder Reference Number (SRN). This number is ordinarily printed on the top right hand corner of your statement. These holdings can be traded through any broker you give permission to access your holding for buying or selling shares.
Broker sponsored holdings have a Holder Identification Number (HIN) and are identified by the letter "X" which is printed on your statement. Trading these holdings needs to be actioned through the broker with which the holding is sponsored. If you cannot identify who your broker is, please contact the share registry.
How do I change my address on my holdings?
Updating your address depends on how your shares are registered. The share registry has specific forms for this purpose that can be downloaded from their website.
For issuer sponsored holdings (i.e. you have an SRN):
- Most individual investors can change their details online or by notifying the share registry by phone or in writing by completing a Change of Address Form.
- Joint holders, companies and other types of investors need to complete a Change of Address form and return it to the share registry either by fax or post. For broker sponsored holdings (i.e. you have a HIN):
- Any changes need to be made through your broker. If you do not remember who your broker is and cannot locate your CHESS statement, please contact the share registry and they can help you.
If you are unsure about what to do, you can contact the share registry to confirm what needs to be done for your situation.
I can't find my SRN or HIN. How can I get it?
For SRNs, please contact the share registry. For security reasons they cannot provide this information over the phone. A request must be made in writing and be signed by every person the holding is registered to.
For HINs, please contact your broker. If you cannot remember who you bought the shares through, please contact the share registry to find out what you need to do to find this out.
How do I know if my tax file number has been recorded?
TFN enquiries can be made at the share registry website. Alternatively, you can call the share registry directly.
To make a TFN enquiry by phone, you will need the following information for security reasons:
- your SRN or HIN
- the full registered name (or company name)
- the registered address of your shareholding
- This information appears on your holding statement or dividend payment notice. Without these details information cannot be provided.
How do I provide my Tax File Number (TFN)?
TFNs can be lodged with the share registry in writing, by phone, by fax or online.
For security reasons any lodgement requires the following information:
- your SRN or HIN
- the registered surname (or company name)
- the registered postcode (or country for holdings registered overseas).
- This information is found on your holding statement or dividend payment notice. Without these details information cannot be provided.
What should I do if all my shareholder statements are stolen or lost?
Notify the registry immediately if you believe a holding or payment advice statement has been stolen. They can arrange for a replacement SRN.
For broker sponsored holdings, please contact your broker immediately for a replacement HIN.
One of the holders has died. How do I administer shareholdings for the deceased estate?
Administration for deceased estates is often complex and time consuming.
For issuer sponsored holdings please contact the share registry directly so they can advise you on what is necessary for your circumstance. Guidelines are also provided on their website.
For broker sponsored holdings, please contact your broker.
How do I change information about my shareholding?
Depending on what needs to be changed you can find relevant forms and procedures detailed on the share registry website. In some cases, changes may need to be accompanied by additional paperwork such as certified copies of legal documents. You can contact the share registry directly to discuss your circumstance or visit their website.
Keep in mind, you should always ensure each person registered on the holding authorises the changes by signing the written instructions for change.
How do I fix incorrect information about my share registration?
Broker sponsored holdings (HIN) will need to contact their stockbroker
Issuer sponsored holdings:
- Minor name corrections can be amended using a Name Correction form available from the share registry website.
- Change of address information can be amended using a Change of Address form. For some issuer sponsored holdings address changes can be completed online. For more details, please go to 'How do I change my address on my holdings?'.
For more information, please contact the share registry or visit their website.
How do I transfer shares to someone else?
A common way to transfer shares is known as an off-market transfer and is where investors transfer shares privately. This transfer of ownership involves completing a Standard Transfer form.
Please contact the share registry for a copy of the form. They can mail you the form or you can download it from their website.
For issuer sponsored holdings, you need to fill out a form for each security to be transferred.
For broker sponsored holdings, please contact your broker.
An alternative is an on-market transfer which your broker can arrange for you. This involves trading the shares on the market via the ASX and generally incurs fees associated with buying and selling.
I have a question about my shareholding that is not answered here. Who can I ask?
Please contact the share registry. They also provide a list of frequently asked questions on their website.
Where can I find shareholder forms?
If you need to make any changes to your shareholdings, you can contact the share registry to ask what you need to do. Information is also available on their website, www.computershare.com.au.
Shareholders can download commonly requested forms from the share registry website. These forms include:
- Change of Address
- Name Correction and Indemnity
- Direct Credit Instructions
- Tax File Number Notification
- Transfer of Ownership (Off market transfer form)
Employee Shareholders' Obligations
I am an Employee Shareholder, where can I find information on my obligations?
For detail of Employee Shareholders' rights and obligations please contact Clean TeQ Holdings Limited, Company Secretary, Marc Litchenstein:
Telephone: +61 (03) 9706 8244
Dividends
Does Clean TeQ pay dividends and when are they paid?
Dividend payments are subject to the company's dividend policy. The amount of the dividend to be paid is subject to the Board approval and depends on company's future performance.
How will dividends be paid to shareholders?
Clean TeQ pays dividends either by cheque or direct credit into an account held at an Australian bank or financial institution.
How do I get my dividends paid directly into my bank account?
If you currently receive your dividends via a cheque and would like to receive your dividend payments by direct credit to your bank account, you need to fill in a form available from the share registry.
Banking instructions can be posted or faxed to the share registry.
Individual holders may complete their bank account instructions online.
Joint holders will need to complete a Direct Credit Instructions form and have all holders sign it.
How do I change my banking instructions for dividends?
Investors should complete a Direct Credit Instructions form and return it to the share registry either by posting in the original form or by fax.
Some individual investors (i.e. not joint or company holdings) can change their banking details online.
I have shares in my name, can dividends be paid into an account with another name?
Yes, as long as all registered holders have signed the direct credit form, dividends can be paid into any Australian bank account.
There are circumstances where issuers can allow dividends to be paid into third party accounts (i.e. accounts with names that do not match the name in which their shares are registered).
Dividends for joint holdings can be credited into the account of any one of the holders, provided this has been authorised by having all holders sign the Direct Credit Instructions form.
Investors wishing to make such arrangements should contact the share registry directly.
What should I do if I don't receive my dividend payment?
Banks reject deposits if account details are incorrect or the nominated account has been closed.
If expected deposits have not appeared in your bank account, please check that credit details for your holding are up-to-date and correct. You can do this online. Then contact the share registry to resolve the matter.
How can I find out about past dividends?
To date no dividends have been paid by the company.
What currency can I have my dividend paid in?
Investors with shares registered on the Australian Stock Exchange can only have their dividends paid in Australian Dollars.
What does 'cum dividend', 'ex-dividend', 'ex-date' and 'record date' mean?
These terms relate to actions surrounding a company declaring a dividend. Around this time share prices are quoted as 'cum-dividend' or 'ex-dividend'.
- 'Cum-dividend' means the shares carry an entitlement to the dividend. Buyers who purchase shares in this state will receive the dividend when it is due.
- 'Ex-dividend' means the shares come without the dividend. This means the buyer is not entitled to the latest declared dividend. Instead, the seller receives the dividend even though they do not hold the shares when the dividend is paid.
- ‘Ex date’ is the date used to identify the holders on the share register who are entitled to receive the dividend and the number of shares the dividend will be paid on. All holders who hold shares on the Ex date will receive the upcoming dividend. Selling the shares after Ex date will not change their entitlement to the dividend.
- ‘Record date’ is the date by which all changes to registration and banking details must be made if you wish such changes to apply to the upcoming dividend.
What is franking?
Franking refers to the percentage of the dividend that the company has already paid tax on. It is part of the Australian taxation system to ensure that investors do not have to pay double-tax on their investment (for example, tax paid by the company and then tax paid by the investor).
In Australia, when a company pays a franked dividend, investors are entitled to a rebate for tax already paid by the company. The rebate is called a franking credit (or imputation credit).
Your stockbroker or tax accountant can provide you with more information.